Frequently Asked Questions
Orders & Shipping
How do I track my order?
You will receive a tracking number by email once your order has shipped. If you have questions, contact us at sales@tmtcanada.net.
What shipping carriers do you use?
We use trusted carriers such as Canada Post, FedEx, and DHL to deliver your orders safely and quickly.
How do I change or cancel my order?
Please contact us as soon as possible at sales@tmtcanada.net if you need to change or cancel your order. We will do our best to accommodate your request.
Returns & Exchanges
What is your return policy?
You may return or exchange items within 30 days of delivery, provided they are unused and in original condition. Contact us to start a return.
How do I exchange an item?
Contact us at sales@tmtcanada.net to arrange an exchange. We will provide instructions for returning your item and shipping the replacement.
Sizing & Product Info
How do I find my size?
Please refer to our Fit & Size Chart for detailed sizing information.
What materials are your products made from?
Our products are made from high-quality materials. Please see individual product pages for specific fabric details.
